Shipping & Delivery

Standard Parcel Shipping

Standard: Delivery in seven to ten business days.

To Receive FREE Shipping

To qualify for free standard shipping, your order must total $39 or more before any taxes, fees or shipping charges are added.

Free shipping is only valid on orders shipping to a single address.

Free shipping doesn't apply to Special Order items. Special Order items display a future-availability date and aren’t available for same-day store pickup.

Shipping times start once the order has been processed and shipped. For example, a back-ordered item purchased with standard shipping may take one week to process and then one to seven business days to reach your home.

• We box your items before dispatching them

All manufacturer packaging materials, manuals and accessories will be included.

• Print two labels

Print the return form and put it inside the package, and print the shipping label and put it on the outside.

• Sealing and shipping

Leave the package with your local parcel carrier or have it delivered to the address specified in your order.

*Please place an order, get the order number to contact our professional customer service, email: vipservice@samonsale.com

Large & Bulky Item Shipping

Please allow ten to fifteen business days for delivery. Packages with one side longer than 105 inches, weight more than 150 pounds, or length, width, and height more than a total of 162 inches must be shipped using this method. If your item(s) are too large or heavy to ship via standard parcel shipping, we’ll deliver them to the nearest main entrance of your home (or as close as possible for gated homes).

Processing Times

Processing times vary, based on the location of the distribution center where the item originates. Get the most accurate delivery estimate after putting the item in your cart.